Shipping policy

Shipping Policy

Last updated: September 28, 2026

Where we ship

Bonus Room ships to addresses within the United States. We do not currently offer international shipping.

Processing time

We ship orders within 2 business days after payment is confirmed. Business days are Monday through Friday, excluding holidays. Orders placed on weekends or holidays begin processing on the next business day.

If an unexpected issue prevents us from shipping within that time, we’ll contact you with an update and your options.

Shipping rates and delivery

Available shipping options and their costs are shown at checkout before you place your order. Delivery estimates shown at checkout or by the carrier begin after the package ships and are estimates, not guaranteed arrival dates.

We pack vintage and collectible items with care. If you order multiple items, we may pack them together when it is safe and practical to do so.

Tracking

When your order ships, we’ll send a shipping confirmation with tracking information when tracking is available. It may take some time for the carrier’s tracking page to show its first update.

Address changes, delays, and delivery issues

Please check your shipping address before placing your order. If you notice an error, email us at bonusroomcollectibles@gmail.com as soon as possible. We’ll try to correct it if the order has not shipped.

If your package appears lost, is significantly delayed, or arrives damaged, email us at bonusroomcollectibles@gmail.com with your order number. For damage, please keep the item and packaging and include photos so we can investigate and help resolve the issue.

For information about returning an order, please see our Return and Refund Policy linked in the store footer.